DELAY DIVERT SOLUTIONS : YOUR DEDICATED GROUND TRANSPORT AND HOTAC SERVICE PROVIDER
DDS is a dedicated supplier of specialist managed transport and Hotac services to the airline industry.
Our team of specialist controllers are continually trained in providing the highest possible standards of customer service and are on standby in our fully manned operations centre to handle the management and movement of any number of passengers and crew affected during any emergency or pre-planned operation.
In addition, DDS offers a fully managed service which benefits both your operational performance and financial bottom-line. We offer a unique fixed pricing model for all vehicle types to any UK airport; therefore significant annual savings are easily achievable.
Our satisfied clients include many of the airlines and ground handlers operating throughout the U.K., and this list is growing on a daily basis. (References are available on request)
As a company we have over 30 years of experience in moving people safely, reliably and promptly by providing any combination of Emergency Coaches, Taxis, & Minibuses anywhere in the country 24/7/365. You can be confident that night or day, if you have a ground transport requirement, we will always be able to provide a solution to your specific needs.
As part of our package, we can arrange all necessary rest areas and refreshments for delayed or diverted passengers, including accommodation in approved hotels nationwide.
This enables you to serve your customers’ needs, meet your organisation’s obligations, and protect your corporate image in difficult situations.
Obviously, it also relieves pressure on your own resources, allowing personnel to focus on resolving the core problem.
Let your crew take a back seat . . .
At a long journey’s end, your crews need to relax and let someone else handle the travel arrangements . . . especially in an unfamiliar destination, or with tight turnaround schedules.
We’ll take the driving seat and drop them off at the hotel of your choice, or one that we can recommend if you prefer. Naturally, we will also arrange the return trip, or take them on to make a connection at another specified location.
Sometimes, the hardest thing for people in the travel industry is actually getting to their workplace. We can look after that, too, so that staff arrive without feeling stressed and in the right frame of mind.